Privacy Policy

At Vei Kitchen, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, shipping address, billing address, phone number, and payment details when you make a purchase or create an account.
Non-Personal Information: We may collect non-personal information such as your IP address, browser type, referring/exit pages, and date/time stamps to improve our website and services.

How We Use Your Information

We use your information for the following purposes:

Order Processing: To process and fulfill your orders, including shipping and payment processing.
Customer Service: To communicate with you regarding your orders, inquiries, or support requests.
Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates.
Website Improvement: To analyze usage patterns and improve our website’s functionality and user experience.

Data Protection

We implement a variety of security measures to protect your personal information. Your payment information is processed through secure payment gateways that use encryption to safeguard your data.

Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with trusted third parties to assist in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

Cookies

Our website uses cookies to enhance your experience. Cookies are small files stored on your device that help us understand your preferences and improve our services. You can choose to accept or decline cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies before providing any personal information.

Your Rights

You have the right to:

Access the personal information we hold about you.
Request corrections to inaccurate or incomplete information.
Opt out of marketing communications by following the unsubscribe instructions in our emails.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.